Identity theft is a crime when someone illegally obtains your confidential information to assume your identity and take control of your accounts. Fraudsters can also mislead banks into approving finance facilities in your name but without your knowledge.
Your information can be stolen in many ways such as theft of your wallet, bank & utilities statements, mailers, phishing, computer intrusion, data breach, social networks, telephone or internet scams, etc.

How to prevent being a victim:

  • Do not share your personal or financial information to third parties.
  • Request banks to email your statements, preferably password-protected.
  • Protect your PINs & Passwords and do not disclose to anyone.
  • Ensure safekeeping of documents and information including your bank & utilities statements, mailers, etc. Shred all documents containing personal information, which are not required.
  • Ensure to attest all your documents when you apply for banking facilities (e.g. “True Copy Submitted to ADIB”).
  • Do not disclose your personal information through emails or Internet.
  • Protect your computer and devices with Antivirus software ​and Firewall.
  • Cancel unused or dormant accounts that you may have.
  • Use different passwords for different accounts, and memorize them (avoid writing them down).
If you notice any unusual/ suspicious transaction on your account, please contact ADIB immediately on our 24/7 Call Center at Fraud Hotline: +971 26100116