Remote Banker Assisted Services | 1 | Cash Deposit | Using EID, up to AED100K per Transaction . All denominations are accepted, except for coins. |
2 | Cash Withdrawal | Using EID up to the amount of AED100K per day, the available categories are 1000, 100, 10, 5 |
3 | Cheque Encashment | Individual, up to the amount of AED50K (greater than AED25K , subject to successful call back) The available denominations 1000, 100, 10, 5, 1, ½, ¼ (fils will be rounded to the nearest 25 fils by increase). |
4 | Finance products leads | - Car Finance
- Home Finance
- Debt Settlement
- Travel Finance
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5 | Cover card leads | All ADIB cards :- ADIB Smiles, ADIB Booking.com, ADIB Cashback, ADIB Rewards, ADIB Emirates Skyward, ADIB Etihad Guest , etc
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6 | Takaful products leads | Covered Cards Takaful |
7 | Investments solutions leads | - Structured Products
- Sukuk Portfolio
- Khuttati My Plan
- ADIB Securities (Tadawoul)
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Self-Services | 8 | Debit Card Issuance (First card) | Instant Classic card for ( CUR, SAV, SPA) - Etihad will be Courier |
9 | Debit Card Replacement | Existing Active classic card - ( CUR, SAV, SPA) -- ( others by courier )/ . ( Currently OSA is not available ) |
10 | Covered Card Replacement | Active cards only turnaround time – 3-5 working days |
11 | Bulk Cheque Deposit (with Debit Card) | Multiple of 25 cheque at one time 24/7 , turnaround time 2-3 working days |
12 | Bulk Cheque Deposit (without Debit card) | Multiple of 25 cheque at one time 24/7 , turnaround time 2-3 working days |
13 | KYC - Update EID info | Update EID |
14 | KYC - Update Passport Info | Update Passport details |
15 | KYC - Update Mail Address ( P.O Box ) | Update PO Box |
16 | KYC - Update Email Address | Update Email Address |
17 | KYC - Update Mobile Info | Update Mobile details |
18 | Pin change | Pin change Debit & Covered card |
19 | Cheque book request | Apply for cheque book request |
20 | Dormant account activation | Resident Customer Only & should have one active account to activate rest dormant accounts |
21 | Additional Account Opening | Saving Account , Ghina Saving Account &Time Deposit Account
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