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Home / Fraud Security / Protect Yourself / Fraud Schemes-Phishing
Phishing is a scam where hackers attempt to acquire your personal and banking information by sending genuine-looking hoax emails from financial institutions or other authorities. Hoax emails would look legitimate and would ask you to provide sensitive information (such as user IDs, passwords, PINs, card details, account numbers, etc.) by providing a link leading to a fake website which helps the criminals to part away with your details which later are used for fraudulent purposes. 
 

Similar scams using SMS text messages are called SMSishing and through phone calls (mostly VOIP) are called Vishing. 

How to minimize your chances of being a victim:
  • Do not open or click on Links received through emails / SMS / social media / WhatsApp asking you to enter your details.
  • Do not respond to unsolicited emails or SMSs.
  • Never share your personal or account/card related information with anyone claiming to be calling you from ADIB or other authorities.
  • Always read messages carefully and check the source of message.
  • Check if the website which links routes to a https: website / secured website.
  • Remember , ADIB would never ask customers to provide personal details by clicking links in SMSs / text messages sent
  • If you receive any suspicious email, please report it on our 24-hour Call center at +971 26100116
ADIB will never request for your account information and password over the phone or email, or to re-register your Internet Banking
If you notice any unusual/ suspicious transaction on your account, please contact ADIB immediately on our 24/7 Call Center at Fraud Hotline: +971 26100116 ​