| Customer Journey |
Customer's Journey: Visit the branch/mobile/IB channels, submit documents, sign the docs, go to CRO to pay fees/ charges(if applicable) |
| Eligibility (who is eligible for this service) |
All ADIB Individual/Retail Customers*
*-Subject to Bank's approved SOPs and policies |
| Terms and Conditions |
All T&Cs are mentioned in the manual/digital forms pertaining to the specific request.Customer is requested to sign the docs with T&Cs |
| Service time |
5 |
| Processing Time |
Before-3 PM Same day
After 3PM-Next working day |
| Channels |
Mobile App,Retail IB,Branches |
